Miracle Zhang

Other Experiences

A timeline of volunteer work, committee roles, and other activities contributing to university and community engagement.

Feb 2018 — Jan 2020

Customer Carer Volunteer

Melbourne Airport

Volunteer role supporting operations and passenger services at Melbourne International Airport.

  • Observing day-to-day airport operations at Melbourne International Airport.
  • Providing accurate and courteous information about the airport services and facilities to travellers.
  • Providing feedback and reporting safety issues to Melbourne Airport management.
Volunteer Aviation Customer Service
Jul 2017 — Jan 2019

Student-Staff Consultant Committee

RMIT University

Trying to make positive changes for future students in aviation program at RMIT, learning to be responsible for all stakeholders.

  • Conducting surveys about the aviation program related issues to aviation students in RMIT and presenting issues to program manager at SSCC meetings.
  • After the meeting, trying to give the feedbacks of the meeting to students.
Committee Student Representation Communication
Mar 2018

Room Audit Coordinator

RMIT University

A one-week contract role coordinating classroom auditing.

  • Coordinating and liaising with multiple RMIT employees on classrooms usage at RMIT Brunswick and Bundoora campuses.
  • Responsible for verifying actual room usage and adjust bookings accordingly.
  • Collate information from room auditors and prepare a consolidated report for RMIT property department.
Coordination Administration
Jun 2017 — Oct 2017

Student Learning Advisor Mentor (SLAM Mentor)

RMIT University

Mentoring students for Macroeconomic course at RMIT to help them find out better studying habits.

  • Sharing strategies with student on how to tackle each particular course.
  • Answering student specific questions when students are struggling to understand any aspects of the coursework or assignments.
  • Being patient and respect to all students with different backgrounds, taking initiative and using flexible thinking.
Mentoring Education
Mar 2017

Room Auditor

RMIT University

Delivering reliable investigations on the usage of rooms.

  • Ensuring the figures are accurate and accountable.
  • Being punctual on the shift and ensuring proper handover.
Auditing