Background

Operated commercial drones for aerial photography and videography projects across Victoria.

• Planned and executed aerial shoots, managing pre-flight checks, on-site operations, and post-flight data processing.
• Developed efficient pre-planning workflows that consistently delivered projects ahead of schedule.

Assisted local and international students with program enquiries, applications, and pathways across multiple platforms.

• Managed lead generation and application conversion through Salesforce CRM, consistently exceeding targets.
• Communicated with a diverse, global audience — strengthening cross-cultural client engagement skills.

Selected for an exclusive industry program for top-performing aviation students.

• Attended executive workshops on airline operations, safety management, and organisational culture.
• Conducted operational analysis of Haikou Meilan International Airport and presented findings to senior management.

Volunteered in passenger services and operations support at Melbourne International Airport.

• Provided accurate, courteous information to travellers about airport services and facilities.
• Reported safety observations and operational feedback to airport management.

Earlier campus roles spanning research support, elected student representation, peer mentoring, and facilities coordination.